Contact
How to reach us
If you have a support question, privacy request, beta concern, or product issue, use the contact points below.
Signed-in feedback only
To keep feedback tied to the right account context, in-app messages to the admin team are available only when you are signed in.
Sign in to send feedback through the product, or use the email contacts below for general support and privacy requests.
General support
Email: support@northstarfi.com
Use general support for account access questions, product issues, billing questions, and beta feedback.
Privacy and data questions
Email: privacy@northstarfi.com
Use this address for questions about your data, privacy requests, account deletion requests, or concerns about how information is being used.
What helps us respond faster
When you contact us, include the email on your account, a short description of the issue, and any relevant page or workflow details. Avoid sending unnecessary sensitive information unless it is needed to understand the problem.